Turn Your Small Business Chaos Into a Smooth, Scalable System
You don’t need more hours in the day — you need better systems. I help small business owners organize operations, manage projects, and build teams that run with clarity and confidence.
Feeling Stuck in the Day-to-Day? It’s Time to Build the Systems That Help Your Business Grow — Not Burn You Out.
Discover The 5 Systems Every Small Business Needs to Scale a free, practical guide to help you streamline your operations, strengthen your team, and finally create the breathing room you’ve been craving.
You’ve built something you care about — but lately it feels like you’re working harder just to keep up. Every day brings a new fire to put out, projects stall halfway through, and no one seems clear on what’s actually a priority. You’re wearing all the hats and still losing track of details. What you really want is order — clear systems, a dependable team, and the freedom to focus on growth instead of survival. That’s where I come in: helping small businesses turn daily chaos into a well-run operation.
Services
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01. Operations Audit & Workflow Mapping.
Get clarity before change.
I analyze your current workflows to uncover bottlenecks, redundancies, and inefficiencies. You’ll walk away with a visual process map and 90-day action plan to streamline your operations. -
02. System Setup & SOP Creation.
Build systems that support your goals.
I’ll implement a project-management platform (Asana, ClickUp, or Trello) and create step-by-step SOPs so your team can work with consistency and accountability. -
03. Project Launch Management.
Turn ideas into impact.
From new service launches to tech rollouts, I manage timelines, tasks, and communication to keep projects on track and teams aligned. -
04. Hiring & Onboarding Process Support.
Hire smarter and onboard faster.
I design hiring workflows, interview scorecards, and onboarding plans that save time, reduce turnover, and set new hires up for success.
When we work together, you can expect clarity, structure, and steady progress. I’ll start by learning how your business truly operates — what’s working, what’s not, and where time or energy is being wasted. From there, I’ll design simple, repeatable systems tailored to your goals. You’ll always know what’s happening, who’s responsible, and what’s next. My goal is to make operations feel organized, measurable, and calm — so you can focus on growing your business, not managing the chaos.
PROCESS OF WORKING TOGETHER
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Step 1: Discover & Diagnose
We start with a deep-dive discovery call to understand your business — what’s working, what’s not, and where you feel stuck. Through an operational audit, I identify bottlenecks, map out your workflows, and uncover hidden inefficiencies that are holding you back.
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Step 2: Design & Implement Systems
Next, we create tailored systems that bring order and accountability to your operations. Together, we’ll build clear processes, project management structures, and team workflows that make your daily operations run smoothly.
Goal: Replace chaos with clarity through systems that fit your unique business. -
Step 3: Optimize & Sustain
Once your new systems are in place, I provide ongoing support to ensure they continue to work as your business grows. We’ll refine processes, train your team, and track results to make sure your operations stay efficient and sustainable long term.
Goal: Keep your business running like a well-oiled machine — structured, efficient, and built to last.
“When you bring structure to your vision, clarity follows—and growth becomes inevitable.”
I’m a Christ follower, wife, and mother of three amazing children. The journey that led me to establish Erica Johnson Co. was born out of purpose and a lifelong calling to build, organize, and serve. My entrepreneurial spark was lit early—shaped by watching my grandfather, a business owner who believed that strong systems and a strong work ethic could transform lives and communities.
Over the years, I discovered how much I love bringing order to vision—turning big goals into clear, actionable plans. In every business I’ve worked with, I’ve seen the same struggle: passionate leaders weighed down by disorganized systems, scattered teams, and stalled projects. They had the heart but lacked the structure to match their mission.
That’s where I come in. I help small businesses, nonprofits, and healthcare practices create clarity through project management, streamlined operations, efficient systems, and strong team structures. My mission is simple—to help leaders spend less time managing chaos and more time fulfilling their purpose.
